Following on from my previous post about how likely your agent is to actually sell your home (If you haven’t read it yet you can check it out here) I’ve been delving deeper into our statistics. I’ve always believed that if you look after your clients the pounds will take care of themselves and this has served me well so far. However, under the (strict!) advice from my business coach I must measure & monitor. He’s a huge fan of “marginal gains” and I confess I now am too. It’s amazing how lots of little one percents can add up and make a huge difference. Not just to me as the agent – but more importantly to you, the client. An extra 1% agreed on the sale price would be fantastic right? An extra 2 weeks shaved off the process means your in your new house even quicker – who doesn’t want that? It’s this type of fanatical attention to the numbers that will mean we continue to improve the service we offer, and the results we achieve. It was a little out of my comfort zone to begin and as an agency we have always sold on the emotive side of our business. The reviews Katie and the team get are testament to how much we do care about what we do. Passion alone is not enough though. I want to demonstrate, rationally and with evidence, why should you use LeaderFox. That’s why I suggest to clients - look at the stats. Our job as an estate agent is quite simple; to sell your home for the highest price, in a time scale that suits you, whilst taking the stress away. That’s why I’m so proud that we sell properties for 2.1% more than our biggest competitors and 8 weeks quicker. That’s quite a feat and believe that our attention to detail in our marketing and my teams enthusiasm and ability to negotiate is what sets us apart. Caring about our clients matters. A lot. But so do results. Of course, I’m clearly very biased but the evidence suggests that you do get the best of both worlds with our team. A personable, attentive service and more money in your back pocket. If that isn’t a win-win I don’t know what is! PS - For any business owner I strongly recommend the David Brailsford book where he discusses the importance of marginal gains – very powerful.